Shipping policy
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📦 Shipping Policy – Essential Palace
At Essential Palace, we are committed to delivering your wellness and skincare products to your doorstep with care and efficiency. Please read our shipping policy below:
🛒 Order Processing
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All orders are processed within 1–2 business days after receiving payment confirmation.
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Orders placed on weekends or public holidays will be processed the next working day.
🚚 Shipping Time
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Standard Delivery: 2–5 business days in major cities
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Remote or Rural Areas: 5-8 business days, depending on location
Note: Delivery time may vary due to unforeseen circumstances such as weather, strikes, or courier delays.
🛑 Order Issues
If your package is delayed, damaged, or lost in transit, please contact us at inquiry@essentialpalace.pk within 48 hours of expected delivery.
🔁 Wrong Address Disclaimer
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.